Unable to upgrade to windows 8 - error message 0x0000005D

I am using Windows 7 and have downloaded Windows 8.   The download and installation completes until the point where it requires to restart my computer when I get the error message 0 x 0000005D Parameters 0 x 030 F0304, 0 x 756E6547, 0 x 49656E69 and 0 x 6C65746E.   The restart then reverts to Windows 7 with the message that the installation of Windows 8 has failed.

Is there a remedy to enable me to install Windows 8?
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Hi,

 

Thank you for posting your query in Microsoft Community Forums!!

 

From the issue description, I understand that after upgrading windows 7 to windows 8 you receive an error code “0x0000005D" and windows 8 installation will rolled back to windows 7.

 

I apologize for the inconvenience, however no need to worry, we are here to help you and guide you in the right direction.

 

-Did you run Windows 8 Upgrade Assistant before upgrading windows 7 to windows8?

 

Perform the troubleshooting steps in windows 7 computer.

 

Method 1

Place the computer on clean boot.

How to troubleshoot problem by performing clean boot in Windows 7      
http://support.microsoft.com/kb/929135    

Note: Once you are done with the troubleshooting, perform the steps in Step 3 to reset computer as usual.

 

 

Method 2

Delete all the temp files.

a)      Click on Start.

b)      Type %temp% in search box and press enter.

c)      A window will open showing you all temporary files.

d)      Select all those files by pressing ctrl + A and after selecting delete them by pressing DEL button.

 

Method 3

Place the computer on hardware clean boot.

Go to device manager to disable device drivers.

 

a)       Go to start and type device manager.

b)       Select device manager from the control panel list.

c)      To disable a driver, right-click on the device and select properties. Go to driver tab and select disable.

Disable the following devices (if present).

a.      Video Cards 

b.      Sound Card 

c.       Network Card 

d.      USB Devices and controller (Please don’t do this if you are using USB keyboard or  Mouse or Wireless Keyboard or mouse)

e.      CD and DVD 

f.         Modems

g.       Ports (serial and parallel)

 

d)      Reboot the computer into normal mode.

 

Method 4

Uninstall any 3 party security software.

If you have any third party security software, I'd suggest you temporarily uninstall it.

http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

THIRD PARTY DISCLAIMER

 Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

 

When you uninstall Antivirus

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

 

Method 5

Run CheckSur on the computer.

System Update Readiness Tool that fixes Windows Update problems is available for Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

http://support.microsoft.com/kb/947821

 

After performing  the above methods check if you are able to upgrade to windows 8.

 

Let us know the status of the issue. If you need further assistance I will be more than happy to help you.

Regards,
Anil

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To install Windows 8 on your PC, the processor (CPU) must support the following features: Physical Address Extension (PAE), NX, and SSE2. Most CPUs have support for these features, so if you receive this error, it is likely because the NX feature is not enabled on your system.

-------------------------

To resolve this error, follow manufacturer guidelines to enable NX ("No eXecute bit"), or the equivalent XD ("eXecute Disabled"), feature within the BIOS settings. This feature is typically found in the Advanced or Security tabs within the BIOS settings, and can be referred to by a variety of names, including but not limited to:

· No Execute Memory Protect

· Execute Disabled Memory Protection

· EDB (Execute Disabled Bit)

· EVP (Enhanced Virus Protection)

If the BIOS setting for the NX (XD, EDB, or EVP) support option is not available on your system, you may need to contact the manufacturer to update the BIOS. Note that some very old processors may not contain these features and will be incompatible with Windows 8 Release Candidate.

A whitepaper has been published with further details about the PAE/NX/SSE2 requirement for Windows 8, error cases and scenarios that customers encounter when machines fail to meet the requirement, and what to do to install Windows 8 on their PC’s. You can download the whitepaper at http://msdn.microsoft.com/en-us/library/windows/hardware/hh975398.aspx.

If you are using a virtualization product to install a Windows 8 Release Candidate virtual machine (VM) and receive this error (or error 0xC0000260), you must enable PAE (or PAE/NX) in the virtualization product’s settings or configuration manager when setting up the Windows 8 virtual environment.

Note that if you tried to install Windows 8 on the VM hosted on a system running a previous version of Windows with NX disabled, you will need to enable NX on the system before PAE/NX can be enabled for the VM. Please follow the instructions described in the whitepaper under "How Do I know if My System Supports NX or SSE2?" and "If NX Is Supported on My System, How Do I Turn on NX?" to enable NX on the system.

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/error-when-installing-windows-8-release-preview/a2c11f2c-d43b-44fc-9bc0-61805a2d95ef

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Thank you for your reply.   As you will see I was not successfull after following your instructions.

 

I followed the instructions to the letter but the result was the same;  the installation continued until it tried to reboot when the error message appeared.

 

I had noticed that when I was executing "method 2" there were some temporary files left which I could not delete because they said they were being used - which was difficult to understand as I had no open programmes running.   These files were mainly concerned with Google.

 

Also, in order to follow method 5 I had to reinstate the driver for the modem and then disable it again.

 

 

I therefore uninstalled my AVG anti virus software and all my Google items such as Chrome, Direct, Earth, etc. and then followed Methods 1 to 5 above before trying to install again.   The result was the same -  the installation continued until it tried to reboot when the error message appeared.

 

You will also see that I received a second response concerning CPU and NX and PAE but the critical bit in this response was left out, namely "how do you check this.   My CPU is an Intel R Pentium (R) 4 3.40GHz circa 2004 so I was fairly sure I was OK on this point but I subsequently used the "Coreinfo" software to confirm this.

 

 

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Thank you for your response.

 

Your reply concerning my CPU and NX and PAE left out the critical bit namely "how do you check this". My CPU is an Intel R Pentium (R) 4 3.40GHz circa 2004 so I was fairly sure I was OK on this point but I subsequently used the "Coreinfo" software to confirm this.

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Go to Intel website and check your processor for compatibility.

 

My P4 is as old as yours - Not compatible and no bios will make it so. Intel is not planning any updates to older processors.  Don't feel alone - there are i3s and i7s having issues.

 

 

Windows 8 removes the previous operating system, so there is no going back.  No NX, no Windows 8, that simple.  Must reinstall your previous OS.

 

SOAPBOX: (from my other post!

To Windows 8 Development Team, Product Manager, Brand Manager and anyone else in the Windows 8 Go to Market Planning Team that may read this!

 

You should be embarrassed for releasing an Operating System that is so ultimatly dependent on the Microprocessor having NX capability - to not check this until after the installation and first boot cycle. 

 

I ran the Windows 8 Upgrade Assistant before upgrading from XP SP3 Windows 8 - no flags, no cautions, no stop installation warnings.

 

Not what I call a good customer experience.

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Last updated October 30, 2020 Views 3,413 Applies to: