there was a problem running the macro (1037)

I have successfully installed the US language and managed to download winhlp32.exe but although I can now see all the help files from my Lotus SmartSuite 9.8 I get the message in WordPro 'there was a problem running the macro (1037).  The web has an answer which involves changing the registry or downloading a 'fix' which I'm not sure will work.  This forum has been really helpful and I just thought I would ask here first as I'm tentative about changing my registry!  Thanks, Su

 

 
Question Info

Last updated July 31, 2018 Views 8,617 Applies to:

Hello Su Worthington,

Please look at the thread listed here for assistance.
http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/macro/09751d7b-ced5-4232-b95c-29e46b2923d1


Click on the KB article below to help with your issue.
Article ID: 917607 - I cannot open Help that was created in the Windows Help format (WinHlp32.exe)



This is expected behavior since you have install the winhlp32.exe on your system so you can see the help files on Lotus SmartSuite8.9.
 
 
Sincerely.

Marilyn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks very much for your quick and helpful response Marilyn.  I am tentative about altering the registry myself!  But when I go to 'fix it for me' it says

Note This fix is for Windows Vista, Windows 7 and Windows Server 2008 and Windows Server 2008 R2 only.

I am Windows 8 and wondered whether it was still OK to use this fix? 

 

Thanks again.

Best wishes,

Su

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

can someone help me get Macro 1037 on my Windows 7 64 bit computer for ClickNDesign program?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

PROBLEM RUNNING MACRO 1037 ON MY click'ndesign program

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.