• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!


how to proceed with "what needs your attention" screen?

leon2365 asked on

ok. i recently purchased the upgrade disc for windows 8 pro, and i am trying to install it on my computer, but every time i try to isntall it, i cannot make it pass the "what needs your attention" screen. it asks me to "change the folder or file name of C:\Users on drive C:" and to "change the folder or file name of C:\ProgramData on drive C:" as well. for the "Users" folder, it wont let me rename it at all because it says "access is denied" and for the "ProgramData" folder, i cant see any folder with that name at all.


what should i do to resolve this issue and continue installing windows 8 pro?

2 people had this question

Abuse history