how to proceed with "what needs your attention" screen?

leon2365 asked on

ok. i recently purchased the upgrade disc for windows 8 pro, and i am trying to install it on my computer, but every time i try to isntall it, i cannot make it pass the "what needs your attention" screen. it asks me to "change the folder or file name of C:\Users on drive C:" and to "change the folder or file name of C:\ProgramData on drive C:" as well. for the "Users" folder, it wont let me rename it at all because it says "access is denied" and for the "ProgramData" folder, i cant see any folder with that name at all.


what should i do to resolve this issue and continue installing windows 8 pro?

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