Forgot Windows 8 login password, trying to re-Format the PC and no access to Windows XP on virtual machine.

Original title: Need to reformat both windows 8 and windows xp

Hi,

 

2 questions here:

 

1. My problem is I have a Windows 8 PC, however I have forgotten the password, I can't log in using the admin account too. So,  reformat my PC is the only solution?

 

2. If I need reformat the PC, the virtual machine ( Windows XP) that my colleague have installed in that PC will be lost too and product key was bought via online and now I have no idea where to find the product key now. :( . How can I do to get the product key since I can't even access to the host pc (Windows 8)?

 

 

 

 

 

 

Answer
Answer

Hi,

 

1. Are you using a third party virtual machine?

2. Are you referring to Windows 8 or XP product key? Where did you receive the Product key from?

3. Are you using a Microsoft account or Local account to access Windows 8?

4. Do you remember making any changes to the computer prior to the issue?

 

You may refer to the article to recover the password and check if it helps.

What to do if you forget your Windows password  

 

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

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Last updated March 24, 2018 Views 3,413 Applies to: