Protect Yourself From Tech Support Scams
March 13, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and
that the phone number is an
official Microsoft global customer service number.
Previously i am using Windows 7 Ultimate in my desktop. Recently i upgraded to Windows 8 Pro. My windows 7 is 32 Bit and i want to convert to 64 Bit but i cannot because don't know how to do it. When i upgraded to Windows 8 to my disappointment it again
32 bit only. Microsoft should ask its customers whether they want 32 bit or 64 bit. It is customer to decide which one is he wants. When a customer having 32 Bit software, it presume that he always uses 32 Bit only ? Now a days every laptop gives 64 bit only.
What about Desktops. When contacted to convert to 64 Bit i learnt that i have to re-install again. Ridiculous. Microsoft please do something to convert 32 Bit to 64 Bit by simple way. Thanks
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Last updated March 18, 2020
You will have to reinstall all your favourite programs.
Boot from the Windows 8 64 bit DVD
Click Install Now
Accept License Agreement
When the option is displayed to select an installation type, click (Custom Advanced)
select the disk partition where you would like to install Windows 8 Click Next.
You will receive the following warning:
The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your
previous version of Windows.
(At all cost, do NOT click anything named Format or Delete or Partition. So even doing a custom install, your personal files are still preserved. Click OK
Setup will now start the installation. During the installation, your machine will be restarted several times.
When the installation is complete, you can complete the Out of Box experience such as selecting your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and
You can then recover your personal files from the Windows.old folder and reinstall all your applications and drivers.
Windows 8 64 bit comes in handy when you need to address at least 4 GBs or more of RAM. Windows 8 32 bit can utilize up to 3.2 GBs of RAM. Because the memory address space is much larger for 64 bit Windows, that means, you need twice as much memory than
32 bit Windows to accomplish some of the same task, but you are able to do so much more, you can have more applications open, do things like run an Antivirus scan in the background without it affecting your system performance. Windows 8 64 bit is more secure
too, malicious code cannot easily infiltrate it, drivers are more reliable since they must be signed before they can work with 64 bit Windows 8.
As for compatibility, you will need 64 bit device drivers for any hardware devices you might have. Also, there is no 16 bit subsystem in Windows 8 64 bit, which means, your applications must be 32 bit only, not 16 bit installer or uninstallers.
If you need to upgrade to the 64 bit version, you will need to do a custom over your 32 bit installed. You said you ordered the backup DVD with your order, so you will have the 64 bit disc.
You will have to do a clean installation, there is no in place upgrade path from Windows 7 32 Bit to 64 bit. Lauch the Windows Easy Transfer utility in Windows 7 and create a WET file (Windows Easy Transfer file), if you have an external hard disk, you can
have it stored there so you can access it later when you do a clean install of Windows 8 64 bit disk.
Once you have done that, simply do a clean install of Windows 8 64 bit disk. In Windows 8 64 bit disk, launch Windows Easy Transfer, follow the on screen wizard, point to where you stored the the WET file (external hard disk), and it will restore your personal
files and settings. Reinstall any necessary applications.
Best, Andre Windows Insider MVP MVP-Windows and Devices for IT twitter/adacosta groovypost.com
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