Windows 8 apps installation error

Windows apps refuse to install with the error " This app can not be installed: view details"

Though I am fairly connected to the internet and can use most of the app that were pre-installed, the details tab shows "You are not connected to internet, Try again or Cancel Installation"

The same error shows while I try to update any application.

I am using Proxy connection to connect to the internet and have also tried the "Windows Apps Troubleshooting Pack", but no result!

Help me to get rid of this problem.

Thanks in advance....

Mrityunjay


 

Question Info


Last updated March 24, 2018 Views 352 Applies to:

Hi Mrityunjay Naskar,

Thank you for posting your query in the Microsoft Community!

I would recommend you to  remove proxy connection and check if your able to install the apps.

Note: No apps works with proxy connection.

If you have any further queries let us know and we will be glad to help you.

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Hello Pavan,

I missed your reply here on Microsoft Community. I understand that Windows doesn't work with Proxy settings by default. But, the Windows apps and other Windows programs can access the proxy server if the global proxy settings is applied. To do this, the users should open Elevated Command Prompt (or Elevated Windows Powershell)  and type the following:

  • netsh
  • winhttp
  • import proxy source=ie

***The users have to press enter after each command line***

Note: Users have to input proxy settings manually into Internet Explorer before performing the cmd task

The users can close the command prompt now.

Regards,

Mrityunjay

- Mrityunjay
Windows 10 Pro
CPU: i5 3210M, GPU: AMD Radeon HD7670M
4GB RAM, 1TB HDD
Lumia 532 Win10

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