Welcome to Microsoft Community and thank you for the post on it.
It looks that you would like to view the emails which are more than two weeks old.
Please provide the following information.
1) Are you referring to the Mail App?
2) Do you get any error message when you are guided to the start screen?
If you are referring to the Mail App then please follow the steps given here to view email more than two weeks old.
a) Open Mail App. Press Windows Key +
b) Click on Settings. Click Accounts. Click on your account name which appears there.
c) Select “The last 2 Weeks” from the third box from top (Download email from).
d) Wait for few seconds and you can see all the mail from last 2 weeks.
In case if you are referring to any other mail browser then please provide us the more information so that we can assist you better.
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