Changing date of birth on my Microsoft account

I bought a new computer and was putting my sons information with my email.  I accidentally entered his date of birth.   I need to change the date of birth on m email account but I cant.  Microsoft changed the way you can edit your information within the past two months.  I need to change the DOB on my account and to no avail it has been a frustrating and exhausting experience.  I have been in touch with Microsoft agents for the past three weeks and they have been no help.  HELP! HELP! HELP!  This stinks!
Answer
Answer
Hi Duki,

Please follow these steps to change the date of birth on your account.

1. Sign in your account to https://account.live.com/summarypage.aspx.
2. Click Change birth date.
3. Click I want to add my correct birth date.
4. You will be redirected to your Account overview page. On your Birth date, click Add.
5. Change the Birth date to the correct one, then click Save.

If you still have any issues, then I would suggest you to post in Windows live forums.

http://answers.microsoft.com/en-us/windowslive




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Last updated March 31, 2024 Views 21,526 Applies to: