windows update error code 8024401C

Several times in this past week when checking for updates, I get an Error 8024401C windows update code.  Help!
Hi Sharon,
Thank you for posting the issue on Microsoft Community.
We can imagine the inconvenience you have experienced. We will try to help you with this.
If you could answer a few questions it would help us to resolve this issue:
1. Did you make any changes to the computer before installing the updates?
2. Which antivirus software are you using?

Here are a few steps which you can follow:

Method 1:
Run Windows Update troubleshooter and check if it helps. Refer the following steps:
a) Press the ‘Windows + W’ key on the keyboard, this will bring the search interface.
b) Type in ‘Troubleshooting’ and click on ‘Settings’ for the result.
c) Under ‘Troubleshoot computer problem’ click on ‘View all’ on panel to the left.
d) Open ‘Windows Update’ troubleshooter.

Method 2:
If you are using any third party Anti-virus program, disable it to check if it’s conflicting:
Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Method 3:
Check if issue persists in clean boot.
Refer the link below:
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8:
Note: Reset the computer to start as normal. Refer step 3.
Method 4:
System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008.
Refer the link below for steps:
Method 5:
Follow the steps given in the link below:
Troubleshoot problems with installing updates
Also refer the link given below for further assistance:
Windows automatic updating: Frequently asked questions
Hope this resolves the issue. If issue persists, you can write back to us and we will be glad to assist you further.

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Question Info

Last updated November 27, 2020 Views 149,827 Applies to: