I have purchased a new Windows 8 laptop and I'm looking to get the latest Windows updates in order to be able to upgrade to Windows 8.1 and stay up to date. Every time I attempt to access windows update, either via the computer information or the start menu, it freezes. After a while it will eventually get to the actual update screen where I can choose to check for updates. Upon pressing this it freezes again, and will eventually resume checking. After a while I get the error code 80072EE2. I have tried using the Windows Update Troubleshooting tool and it does notify me that there are problems and corrupted files, but says it hasn't fixed them! Screenshot below:
If the Troubleshooter can't fix this, what should I do to be able to update? I have previously performed a system refresh to attempt to fix this but it has not worked.