windows 8 update error 80071a91

I can not install Windows 8 updates due to the following error: 80071A91.  Please help.

Question Info

Last updated June 17, 2019 Views 6,040 Applies to:



Thank you for choosing Windows 8 and thanks for providing us an opportunity to assist you.


Do you face this issue with a particular update or with all updates?

If it’s a particular update, what is the KB number of that update?


I would suggest you check out these steps:


Method 1:  Windows Update troubleshooter


a)      Press Windows Key + X, select control panel

b)      Change the ‘view by’ option on the top right to ‘Larger icons’

c)       Select the Troubleshooting option and click ‘view all’ on the left panel

d)      Run the ‘Windows update ‘troubleshooter.


Method 2:


If the above steps didn’t help, please refer the below link:



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help you.


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