Update Apps Failure Error Codes 0x80246007, 0x80240002, 0x80073cff, etc.

I cannot update apps. It returns several error codes. Among them are 0x80246007, 0x80240002, 0x80073cff. I have already tried running scf/scannow, but it didn't find any file errors. Can anyone help me fix this? Thanks in advance!

Note:

1. I have no 3rd party antivirus software installed.

2. Several apps reach 80-95% before download/install failure.

3. Did an in-place update from Win 7, using the Web installer.

 

Question Info


Last updated August 6, 2019 Views 83,639 Applies to:
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Answer

Hi KendallSholtess,



Thank you for choosing Windows 8 and thanks for providing us an opportunity to assist you.



As per the description provided I understand that you are unable to perform app update, it would be grateful if you can reply to this question in order to assist you further.

 

 

Have you made any changes to the computer to this issue?

 


I would suggest you to try the following methods and check if it helps.

 


Method 1:

 


I would suggest you to run the Windows update troubleshooter and check if it helps.

 

a)    Press the ‘Windows + W’ key on the keyboard.
b)    Type troubleshooter in the search box and then press enter.
c)    Select Troubleshooting. Click on view all and select Windows Update and follow the on-screen instructions.



Method 2:



Perform a clean boot and check if you are able to install the update.


Clean Boot will check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.


Follow these steps to start the computer in clean boot.

Step 1:


a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.
d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.
e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.
f) On the ‘Startup’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.
g) Click ‘OK’, and then click Restart.


Step 2: Enable half of the services

a. Follow steps 1a and 1b to start the System Configuration utility.
b. Click the Services tab, and then click to select the Hide all Microsoft services check box.
c. Click to select half of the check boxes in the Service list.
d. Click OK, and then click Restart.


Step 3: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.
If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.


Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.


Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.
If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.


Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’.

 


Thank you for posting the question in Microsoft Community. If you need further with this issue please don't hesitate to reach out to us.

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I get the same error after I download it the latest build for Windows 10 Enterprise Technical Preview 10049.

this problem occurs with windows 10 build 10049 and I have the potential solution  searching for a solution to this problem and i found a very simple way to remedy the mail and calendar /people app failing to update and other apps

1.open windows power shell  in administrator

2. enter the following command  Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

3. reinstall the app from the store (green tile NOT BETA)

hope this helps:)

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