Unable to install update "The update is not applicable to your computer".

Original title: I cannot open Help that was created in the Windows Help format (WinHlp32.exe)

 

Hi


I was trying to open a help file for an old program on a clean install Windows 8 Pro PC.

I followed the link :

http://support.microsoft.com/kb/917607#top

Downloaded:

Windows8-RT-KB917607-x86.msu

Answered 'Run'

Install fails:

Windows Update Standalone Installer

The update is not applicable to your computer

Any help appreciated

Martin
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Answer
Answer
Apparently this fix only works if your language is set to US Englsih. It failed on mine with language UK English. I replaced the c:\windows\winhlp32.exe file with the one from this forum post and all is well. I found it simplest to use the excellent utility unlocker to rename the existing version.

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Question Info


Last updated June 4, 2021 Views 5,810 Applies to: