Sony Vaio windows 8 recovery disk

I bought a laptop with windows 8 on preinstalled and due to a problem creating recovery disks I bought the official one from recommented sony retailer. These arrived and don't work.  I spoke to the supplier the told me to speak to sony and sony don't want anything to do with it.  can someone help please
Answer
Answer

Hi,

We can't help you to get Sony's Recovery disks working if there is something wrong with them.

But we can give you the 8.1 download link to reinstall with.

Microsoft is stopping support for 8 in Jan, 2016, so you should upgrade for free to 8.1.

You can download and create your own Windows 8.1 Installation Media to reinstall the Operating System with..

"Create installation media for Windows 8.1"

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

A similar Tutorial which may also assist you

"Create Installation Media for Windows 8.1"

http://winsupersite.com/windows-8/create-installation-media-windows-81

In the first screen of this very simple wizard, you need to choose the following:

Language. English – en-us if you're in the United States.

Edition. Windows 8.1 (Core), Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, or Windows 8.1 Single Language.

Architecture. 64-bit (x64 ) or 32-bit (x86).

_______________________________________

"How to Create a Bootable USB or DVD with a Windows 8 or 8.1 ISO"

http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html

   Warning

This will not work to install Windows 8 or 8.1 for UEFI. For that, see this tutorial below instead.

UEFI Bootable USB Flash Drive - Create in Windows

_____________________________________

With Windows 8/8.1 The Product Key on preinstalled Operating Systems (HP, Acer, etc) is embedded in the BIOS in the Motherboard, so that the lost and/or worn C.O.A. Sticker problem is no more.

When you reinstall it will pick up the Product Key and activate the system automatically.

If it does not, follow these steps:

"How to Activate Windows 8 and 8.1 by Phone"

http://www.eightforums.com/tutorials/24636-activate-windows-8-phone.html

"Get help with activation errors"

http://windows.microsoft.com/en-us/windows-8/activation-errors

"How to activate a Microsoft product by using Microsoft Product Activation Center"

http://support.microsoft.com/kb/950929/en-us

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This information may interest you if you do wish to keep a record of it:

"Windows 10 Embedded Product Key Tool"

https://neosmart.net/blog/2014/windows-10-embedded-product-key-tool/

"We’re proud to introduce the immediate release of our newest utility for Windows users: the NeoSmart Technologies Embedded Product Key Tool. Designed for users of Windows 7, Windows 8, and Windows 10, our embedded product key tool will retrieve and display the Windows setup product key embedded in the BIOS or EFI, allowing you to store it for safe-keeping or use it to reinstall Windows with an official Windows setup image."

Cheers.

___________________________________________________

Bill Smithers - Microsoft MVP July 2013 - Dec 2020

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Last updated March 21, 2024 Views 9,989 Applies to: