I have a problem with my notebook hp pavilion g7, running on windows 8, 64-bit. When I'm at school connected with with the school wifi I always get a blue screen of dead with error: "driver irql_not_less_or_equal (nwifi.sys)". What is causing this problem?
Has it something to do with my drivers or with the network from school or the connection? When i'm at home on the wifi I don't have this problem, it's only in school. I already downloaded my drivers from hp supporting site and executed them but this doesn't
seem to help.
Results verified by WinDBG, DumpCHK, and BlueScreenView.
The Bug_Check were D1 CAUSE nwifi.sys which is Windows component which means something
else drove it into Fault. From the Stack the CAUSE is indicated as avgwfpa.sys AVG Firewall.
fffff880`042f3000 fffff880`04328000 avgwfpa T (no symbols)
Loaded symbol image file: avgwfpa.sys
Image path: \SystemRoot\system32\DRIVERS\avgwfpa.sys
Image name: avgwfpa.sys
Timestamp: Mon Nov 26 14:09:35 2012 (50B3E89F)
1. Uninstall AVG and run the AVG Removal Tool to prevent trouble causing remnents. Check
with AVG Support, their on-line documentation and drivers, and ask in their forums about
any known issues.
2. Check with HP Support, their on-line documentation and drivers, and ask in their forums about
any known issues. Check for updates to the BIOS, low level chipset drivers, and the other major
on-board and separate device drivers. Run DriverView - set VIEW to Hide Microsoft drivers - update
those without Dump in their names. Be sure to update the WiFI (Wireless) Drivers. See driver update
methods and HP links in the previously posted troubleshooter.
BiosVersion = F.24
BiosReleaseDate = 01/17/2013 <- BIOS if very current however there may be a newer version. Also
check for updates to the chipset drivers and the major on-board and separate device drivers.
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion g7 Notebook PC
SystemFamily = 103C_5335KV G=N L=CON B=HP S=PAV X=Null
SystemVersion = 0883110000385910000620100
SystemSKU = C6H53EA#UUG
BaseBoardManufacturer = Hewlett-Packard
BaseBoardProduct = 1842
BaseBoardVersion = 56.32
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3. After all the updates you might try re-installing AVG.
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4. If the issue continue run Driver Verifier to see it if can indicate an CAUSE (see Driver Verified methods
in the previously posted troubleshooter above). And you may need to leave AVG uninstalled.
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021 Microsoft MVP Windows and Devices for IT 2009 - 2020
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