Windows8 blue screen with this error code: KERNEL_DATA_INPAGE_ERROR, ntoskrnl.exe

My computer randomly goes to blue screen. I am using Windows 8 professional 64bit. 

I have uploaded the Minidump files to skydrive, you can access from following link:


I have installed BlueScreenViewer, following is the information I got from it. 

Please give me some suggestion to resolve it. Thanks.

==================================================
Dump File         : 040713-29984-01.dmp
Crash Time        : 2013/4/7 Sunday 18:14:36
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : 00000000`00000020
Parameter 2       : ffffffff`c000009c
Parameter 3       : fffffa80`0bdc22c8
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7a040
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7a040
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\040713-29984-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 298,128
==================================================

==================================================
Dump File         : 040613-32656-01.dmp
Crash Time        : 2013/4/6 Saturday 18:00:45
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : 00000000`00000020
Parameter 2       : ffffffff`c000009c
Parameter 3       : fffffa80`0bddc078
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7a040
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7a040
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\040613-32656-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 298,008
==================================================

==================================================
Dump File         : 033113-32281-01.dmp
Crash Time        : 2013/3/31 Sunday 0:12:13
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : 00000000`00000020
Parameter 2       : ffffffff`c000009c
Parameter 3       : fffffa80`0be2c7c8
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7a040
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7a040
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\033113-32281-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 298,136
==================================================

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Answer
Answer

Hi,

 

Welcome to Microsoft community.

 

I would like to inform you that the error code KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007Astates that the requested page of kernel data from the paging file could not be read into memory. Typically caused by a bad block in the paging file or disk controller error.

 

 

I suggest you try the following steps and check.

Step 1:

I suggest you to install latest updates, update the BIOS, check the memory, check the hard disk for errors and check for malware.

I would suggest you to run the Memory Diagnostic tool and check if it helps.

Follow the steps to run Memory Diagnostic tool:

a. Press Windows key + C key to get the charms bar.

b. Type Memory Diagnostic in the search option.

c. Click on the Memory Diagnostic tool to run.

d. Click on Restart d check for problems and follow the prompt.

 

 

Step 2:

Use check disk command for any errors on hard disk -

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted .For safety you can back up your data before using the check disk command.

Use the check disk commands as follows:
a. Press Windows Key + X, then choose Command prompt (Admin) from the context menu.
b. In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.
c. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.
d. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.

NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.
Once chkdsk completes, boot to the desktop and then check.

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

 

 

Hope the above information helps.

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Last updated March 24, 2018 Views 1,267 Applies to: