Windows 8 Video HArdware error

I recently installed windows 8 on my alienware M14x. Today when I started my laptop I could see nothing but a black screen. After doing a hard reboot , I found 8 Video hardware errors in reliability history. I am sure it has nothing to do with hardware because everything was perfect on windows 7. Can you help me out? Here is technical detail of error

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033

Files that help describe the problem
WD-20130121-0826-04.dmp
sysdata.xml
WERInternalMetadata.xml

 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 141
BCP1: FFFFFA800A720010
BCP2: FFFFF88004EC6CE0
BCP3: 0000000000000000
BCP4: 0000000000000264
OS Version: 6_2_9200
Service Pack: 0_0
Product: 256_1

|

Hi Ricky,

From your issue description, I understand that You getting black screen after installing video hardware. Please let me know if you are not facing this issue.

What is the make and model of the computer?

Try the following Methods.
Method 1

I would suggest you to disconnect all the external devices except mouse and keyboard and check if you are able to boot to the desktop.

Method 2
I would suggest you to perform system restore using Windows 8 DVD.

Perform system restore to previous working date.
a. Boot from the Windows 8 DVD.

b. Once you get the welcome screen of installation with the option “Install now”

c. Click on Repair your computer

d. On the next page click on Advanced Options

e. Select System Restore and check you can start the computer.

Method 3
Once you are able to boot to the desktop, I would suggest you to install video hardware in compatibility mode.

a) Download the Video Hardware drivers from the manufacturer’s website.

b) Right-click on the driver and click on ‘properties’.

c) Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

d) Click on ‘Apply’ and click ‘OK’ and run the file to install it.

 

Hope this information is helpful and do let us know if you need further assistance with Windows in future. We will be glad to assist.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I don't have black screen permanently.  Its only after I have lot of tabs open or suddenly when I am listening to music. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

i have the same problem please let me know a better fix ive done everything but cant find the issue it just restarts in a loop at least once or twice a day when im not doing anything i have a nivida gtx 460 clean install and latest driver!

Source
Windows

Summary
Video hardware error

Date
‎28/‎01/‎2013 19:33

Status
Solution available

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
OS Version:    6.2.9200.2.0.0.768.101
Locale ID:    2057

Extra information about the problem
BCCode:    117
BCP1:    FFFFFA800A1AB010
BCP2:    FFFFF880063C70D8
BCP3:    0000000000000000
BCP4:    0000000000000000
OS Version:    6_2_9200
Service Pack:    0_0
Product:    768_1
Bucket ID:    0x117_Tdr:3_DxgKdxFailed_IMAGE_nvlddmkm.sys

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have the same problem.
My first OS was WinXP PRO
Because it is old I upgraded to Win7Ultimate
When I upgraded to Win7, after one week I were playing BFH (Battlefield Heroes).
I play the game at it's default settings (medium details 1024*768)
Then after 10 minutes of playing my PC restarted.
After this I opened the Action center to see what's the problem and it says that this restart wasn a ''Video Hardware Error''
Then I upgraded to Win8Enterprise with the hope that error will dissapear.
I fully reformated my HardDisk losing all my data.
After this I installed the game and start playing with the same details.
The error still remains on my system and I don't know what to do.
PLEASE CAN SOMEONE HELP ME !!!
Graphic Card:
nVidia GeForce GT 430 1GB VRAM.
(got it from RLeadtek).

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I don't have black screen permanently.  Its only after I have lot of tabs open or suddenly when I am listening to music. 
Me too

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated September 27, 2020 Views 4,075 Applies to: