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windows 8 error driver_irql_not_less_or_equal

Abhishek N asked on
this is the folder of my dump files. Please let me know what is causing mu system to crash

https://skydrive.live.com/redir?resid=7B30FC75B3E9AFD0%211097
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Patrick Barker replied on
Hi,

Both of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

By default, the culprit driver that's being faulted is NETIO.sys which is the Network I/O Subsystem. Usually when we have network related conflicts like this, it's caused by one of two things:

1. Network drivers themselves need to be updated.

2. 3rd party antivirus or firewall software causing NETBIOS conflicts.

Please remove and replace QuickHeal with Windows 8's built-in Windows Defender as it's known to cause corruption and conflicts:

QuickHeal removal - http://www.quickheal.com/prod-rem

Windows Defender (enable after removing QuickHeal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

Regards,

Patrick
Debugger/Reverse Engineer.
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