I've read quite a few posts about the same problem and I actually tried out some of the 'solutions' but my laptop still crashes. It crashes for an average of twice a week.
In case you'll ask me for the minidump file, I've zipped the file and uploaded it here:
I'm not very good with computers, so I really don't know if it indeed the right file. I just went to C://Windows/minidump
About the antivirus, I had used two of them at the same time before and I uninstalled the other one, but the problem still persists. I also learned that the problem was usually caused by 3rd party antivirus and many suggested to uninstall any 3rd party antivirus and just use windows defender. I am not really sure if using your computer with just windows defender is safe though.
I hope someone can enlighten me about this matter. I'd greatly appreciate it. I've been experiencing this problem since late 2013. I have actually uninstalled may programs already.