windows 8 clean install error 0xc0000001 on a new acer laptop

hi 
i have done clean install of windows 8 (downloaded online after purchasing upgrade for rs 699) 
its a brand new acer v5-431 laptop with windows 7 home basic 64bit 

after setup is done and pc restarts i am getting following error 
recovery 
your pc could'nt start properly
error code 0xc0000001 
then it gives me regular options for recovery. 

have checked online for same but no solutions

btw windows 7 was working perfectly on the laptop 
Answer
Answer

Hi jigsappy,

 

Thank you for choosing Microsoft Community!

 

You have reached the right forums. Let us try and fix this.

 

I understand you are getting error 0xc0000001 after Windows 8 is inmstalled.

 

Please reply to this question:

 

Did you run the upgrade assistant?

 

Upgrade assistant will let you know if the computer is ready to install Windows 8.

 

Please follow these methods.

Method 1: Refer the following steps:

a) Insert the installation DVD or USB and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

 

Method 2: I would suggest you to insert the Windows 8 installation media and then follow these instructions:

a. Click on Repair your computer.

b. Click on Troubleshoot and then select Advanced Options.

c. Click on Command prompt and type the following commands and press Enter after each command:

Bootrec /fixmbr

Bootrec /fixboot

Bootrec /rebuildbcd

d. Restart the computer.

e. Check if the issue persists.

 

Hope the information helps. Do reply if you need further assistance, we will be happy to help you.

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Last updated April 25, 2020 Views 18,846 Applies to: