Windows 8 Build 9200 not shutting down

Every time I try and shut my computer down it automatically restarts for some reason... My mouse and keyboard lights go off, then the screens disconnect, after that the motherboard ram lights come on and Windows 8 boots again. When it boots i get this error.

http://imgur.com/D5M5h

Please help,
Thanks Corey.

It may help to look at the minidump files from the crashes with a debugger.

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

The following link has information on using Windows Live SkyDrive:

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop

Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.

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Last updated March 24, 2018 Views 77 Applies to: