Windows 8 BSOD: System Service Exception - tcpip.sys

Hi,
I got a new laptop for Christmas and updated to Windows 8. It has had a couple of hissy fits with me already. A few days ago I tried to update the OS with no success (keeps coming up with update failed) until today where I got it working after leaving it whilst I was at school. This has been the most recent installation I am aware of, and it has been fine for the past hour until now. It can't go 3 minutes without a BSOD.
The error message I receive is: System Service Exception - tcpip.sys.
Any help with this issue would be appreciated
Thanks,
Owen
 

Question Info


Last updated July 27, 2018 Views 10,952 Applies to:
Answer
Answer
Owen

This single DMP was corrupted so I cant give you definative info yet.  Often when tcpip.sys crashes it is because of either malware, or the actual malware application installed.  I would remove bitdefender and replace it with MSE (at least to test).  It is a PNP (plug & Play) device just not sure which atm.

You also have some old drivers needing updating.  If you continue to crash please upload all of them.
Update these (if available)

mwlPSDVDisk.sys             Fri Mar 25 03:12:23 2011 (4D8C4057)
EgisTec Inc. Fingerprint Biometrics
http://www.carrona.org/drivers/driver.php?id=mwlPSDVDisk.sys
 
irstrtdv.sys                Wed Jun 15 14:52:49 2011 (4DF8FF81)
Intel(R) Rapid Start Storage Technology driver
http://www.carrona.org/drivers/driver.php?id=irstrtdv.sys
 
k57nd60a.sys                Wed Oct 19 16:17:36 2011 (4E9F3060)
Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
 
NSNetmon.sys                Tue Nov  8 16:29:32 2011 (4EB99F3C)
NovaShield Kernel Network Module driver Believed to be a part of BullGuard Internet Security
http://www.carrona.org/drivers/driver.php?id=NSNetmon.sys
 
NSKernel.sys                Tue Nov  8 16:29:41 2011 (4EB99F45)
NovaShield Kernel Module driver Believed to be a part of BullGuard Internet Security
http://www.carrona.org/drivers/driver.php?id=NSKernel.sys
 
HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
 
iaStor.sys                  Tue Nov 29 22:39:19 2011 (4ED5A567)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
 
IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
Intel Graphics Media Accelerator HD Driver
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys


Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.