Hi,
Windows Startup Settings (including safe mode)
http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
Other methods - from Desktop - put mouse in lower left corner - Right Click - RUN OR
WINKEY + X - RUN : type in MSCONFIG.exe - Boot tab - check Safe boot - APPLY / OK
- REBOOT. Or use General tab - Diagnostic Startup or Selective Startup - APPLY / OK.
Or Charms Menu OR WINKEY + Q - Search Apps - MSCONFIG - see above.
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So you tried both a Refresh and a Reset from the Windows 8 disc?
Windows 8 includes special methods to Refresh (keep files and settings) or a Reset
(new install removing all).
How to restore, refresh, or reset your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc
How to create a system image to refresh your Windows 8 PC
http://support.microsoft.com/kb/2748351
How to Refresh Windows 8
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html
How to Reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html
If you need a Repair Disc :
Create a System Repair Disc
http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc
How to Create a "System Repair Disc" (CD/DVD) in Windows 8
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html
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Did you try Automatic Repair from the Windows 8 disc?
How Run a "Automatic Repair" to Fix Windows 8 Startup Problems
http://www.eightforums.com/tutorials/2843-automatic-repair-run-windows-8-a.html
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Remove ALL power then reseat the cards, memory, and cables (on both ends when possible)
- actually remove and replace - do not just snug. Clean out the dust bunnies, clear the vents,
and ensure the fans are working. If a laptop about all you can do is reseat the memory, clear
the vents, and ensure the fans are working.
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If you can't get the system to boot into Windows it is tough to troubleshoot the BSOD.
Translate the Windows 7 methods and use them on Windows 8.
Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't
start Windows (
applies to Windows 8).
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!