Ok, so my laptop got stuck in the Automatic Repair loop, so I tried to reinstall Windows 8 from my USB. However, when I get to the Windows Setup screen and click on "Repair your computer", but it goes back to either the blue screen with a sad face saying
that "Your PC ran into a problem and needs to restart" (from which it goes back into the loop, or a box comes up that says "the memory could not be read".
Anyone got any solutions? Would be much appreciated :)
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To assist you better I would appreciate if you could answer the following questions:
1)What is the make and model of the computer?
2)What is the complete error message?
3)Are you able to boot to the desktop?
4)Have you made any changes to the computer prior to the issue?
It could due to the hardware or the software issue.
I would suggest you to perform the troubleshooting steps and check.
Method 1: Turn off the automatically restart.
So that when the computer reboots it will show the error message, from the error message we will be able check what is causing the issue.
a)Press Windows key + D on the keyboard.
b)System window will pop up.
c)On the left panel click on Advanced System Settings.
d)Click on Advanced tab.
e)Under the System and Recovery click on Settings button.
f)Under “System failure” uncheck the box that says “Automatically restart”.
g)Click on Ok.
h)Click on Apply and Ok button.
Method 2: I would suggest you to try booting the computer in Safe mode with USB and check.
Follow these steps to boot the computer in safe mode.
Step 1:Safe Mode with USB
Let’s boot from the Windows 8 USB and login in Safe Mode.
a)Boot from Windows 8 USB.
b)After you see a Choose an Option, click on ‘Troubleshoot’.
c)Now click on ‘Advanced Options’ and then on ‘Windows Startup Settings’.
d)Use your arrow keys to go to ‘Safe Mode’ and hit
If you are able to boot into safe mode, try performing a clean boot.
Step 2: Perform Clean Boot.
To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
My laptop is a Packard Bell EasyNote TE. The error message I get is:
"RecEnv.exe - Application Error
The instruction at 0x3a887398 (<-- that code changes at every message) referenced memory at 0xffffffff. The memory could not be read.
Click on OK to terminate the program"
I can't get to the desktop AT ALL, as I keep getting the error message when I click on "Repair your computer". I hadn't made any changes to the laptop - I was working on it, then I left it for a few minutes, came back to it, then it was on the Automatic
I'm sorry, but I can't use any of those methods because I cannot get past the "Repair your computer" option, as the error message will come up.
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Apparently that is a clue that you are booting Win/PE. Supposedly Win/PE has a command environment which can be entered by pressing Shift-F10. Then that might accomplish the same thing as booting with Advanced Options to Command Only Mode, where presumably
you could do other things than watch the Recovery Environment fail.
Do you have anything else that is bootable?
Do you have access to another W8 which is working?