Unable to boot up in Windows 8, system restore fails running Automatic Repair

I got this problem when I reboot my laptop, it will go into a 'Automatic Repair' screen where I am prompted to do a System Restore. However, when I click on the 'restore' button, a black screen with a windows icon in the middle appeared and it just freezes there. What do I do now? Please advise. 

Hi Roger,

 

1. What is the make and model of the PC?

2. Are you aware of making any hardware or software changes to the PC prior to this issue?

 

 

I would suggest you to follow these methods and check if it helps.
Method 1:

Try and perform a System Restore from Advanced Options screen.

System Restore allows you to restore your computer to a previous state quickly and easily without losing any of your files or personal settings.

Follow the steps:

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click Advanced options in Troubleshoot screen.

f) Select System Restore.



Method 2:
If that does not help, then follow these steps to get in Safe Mode.
a.Boot from the Windows 8 DVD.

b.Select Next in the first screen.

c.Select Repair your computer option and select Troubleshoot.

d.Then select Advanced Options and select Command Prompt.

e.Type Bcdedit /set {bootmgr} displaybootmenu yes (take note of spaces). Press Enter

f.Type exit

g.Reboot the computer.

h.At the boot screen Press F8.

i.Select “Safe mode”.

Refer to the article: http://support.microsoft.com/kb/2809468/en-us

Then, try to perform a system restore.



Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.

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Hi Roger,

 

1. What is the make and model of the PC?

2. Are you aware of making any hardware or software changes to the PC prior to this issue?

 

 

I would suggest you to follow these methods and check if it helps.
Method 1:

Try and perform a System Restore from Advanced Options screen.

System Restore allows you to restore your computer to a previous state quickly and easily without losing any of your files or personal settings.

Follow the steps:

a) After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click Advanced options in Troubleshoot screen.

f) Select System Restore.



Method 2:
If that does not help, then follow these steps to get in Safe Mode.
a.Boot from the Windows 8 DVD.

b.Select Next in the first screen.

c.Select Repair your computer option and select Troubleshoot.

d.Then select Advanced Options and select Command Prompt.

e.Type Bcdedit /set {bootmgr} displaybootmenu yes (take note of spaces). Press Enter

f.Type exit

g.Reboot the computer.

h.At the boot screen Press F8.

i.Select “Safe mode”.

Refer to the article: http://support.microsoft.com/kb/2809468/en-us

Then, try to perform a system restore.



Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.


Hi Rajith,

 

Thanks for your reply, appreciate it. The model of my laptop is Dell Inspiron 15R 5537. I have installed Office 2007 before this happened.

 

I do not have a Repair Disk but I do have the installation DVD from Dell (which contains the Windows 8 installer). Can I boot up my laptop using that? If so, would appreciate if you can advise me on the instructions to do so.

 

Anyway, I have not created any restore point prior to this. Would you still recommend that I go forth with the system restore? Or is there any other things that I can do?

 

Thanks again.

 

Roger

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Hi Roger,

Sorry for the late reply.

I hope you have figured out a way to fix the issue. If it not the case, then yes, you can use the Windows 8 installation DVD and you can follow the methods as suggested in my earlier post.
Restore points are created automatically every week, and just before significant system events, such as the installation of a program or device driver.

If that does not help, you can follow these steps.

a. Insert the Windows 8 installation DVD and boot the computer using the disc.

Note: You need to check the computer manual on how to set CD/DVD drive as the first boot device in the BIOS.

b. Once you boot using the Windows installation DVD, on the Windows 8 installation window, click on Repair your computer.

c. Click on Troubleshoot and in the Advanced options
d. Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

Once the command completes, restart the computer.


Hope this helps.

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Last updated March 24, 2018 Views 296 Applies to: