the boot configuration data for your pc is missing or contains error code 0xc0000185 partions are locked and recovery mangment is missing

 Packard bell laptop AMD A4-5000 quad-core.. 
Answer
Answer

Hello,

Thank you for posting your query in Microsoft Community Forum.

I understand that you get a BCD error code 0xc0000185, but I would like to know some more information to narrow down the issue and provide you with better assistance.

  1. Have you connected any external devices to the computer?
  2. Are you able to boot the computer to safe mode?

Let's analyze and identify the cause of the issue. Perform the steps provided here and check if they are helpful. In the first place, I would suggest you to unplug all the external devices to the computer except mouse and keyboard to see if this helps.

Method 1: Automatic Repair

Note: To perform this step, you need to have a bootable Windows 8 installation media such as disc or USB.

I would suggest you to create a bootable Windows 8 USB drive and then perform Automatic repair on your computer so that it starts Windows normally.

Note: You can create installation media using a different computer.

Create a Bootable Windows 8 USB drive by following the information provided in this link.
http://windows.microsoft.com/en-IN/windows-8/create-reset-refresh-media

Automatic Repair is a Windows 8 system recovery tool that can fix certain problems, such as missing or damaged system files.

To perform Automatic repair on Windows 8 computer follow these steps:
a. Insert the media such as (USB or DVD) and restart your computer.
b. Press F12 key (typically this is F12, but it can differ between computer manufacturers) and choose the drive that you inserted the installation media into.
c. Once the Windows Setup window appears, follow these steps:
d. Click next and select Repair your computer.
e. You will then see a blue screen and an option to choose. Choose the option Troubleshoot and select advanced options.
f. You may choose Automatic Repair from Advanced boot option.

If the issue still exists, please try the next method.

Method 2: Rebuild BCD from Command Prompt.

After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

1. Put the Windows installation disc in the disc drive, and then start the computer.

2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next.

4. Click Repair your computer.

5. Click the operating system that you want to repair, and then click Next.

6. In the System Recovery Options dialog box, click Command Prompt.

7. Type BOOTREC /FIXMBR, and then press ENTER.

8. Type BOOTREC /FIXBOOT, and then press ENTER.

9. Type BOOTREC /REBUILDBCD, and then press ENTER.


Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.

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Last updated March 8, 2020 Views 4,623 Applies to: