There is already a thread similar to this here and I did ask my question there but I'm not sure that anyone from Microsoft Support will see it at the end of the other thread so here goes.....
But it does not address what to do if you don't have a Windows 8 DVD and only have a Windows 8 Pro upgrade disk and "Factory Installed" Windows Vista
Ok....so I loaded Windows 8 onto the Laptop and for about a week, other than trying to find stuff, I had no major issues....until this morning... Last night I watched the TV shows Grey's Anatomy on CTV and Scandal on City TV then I closed the lid and went to sleep.
This morning I opened the lid and it said that there was something wrong and my screen says
Preparing Automatic Repair
then the next screen says
Diagnosing your PC
the next screen
Automatic Repair couldn't repair your PC Press "Advanced Options" to try other options to repair your PC or "Shut down" to turn off your PC Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
so I clicked on ADVANCED OPTIONS
and the next screen says
CHOOSE AN OPTION
Exit and Continue to Windows 8 (Obviously this was my first choice....sadly nothing happened after 2 hours)
Troubleshoot Refresh or reset your PC of use advanced tools
Turrn Off your PC
Well when Exit and continue to Windows 8 didn't work I went with "plan B" ....Troubleshoot
Refresh your PC If your PC isn't running well, you can refresh it without loosing your files
Reset your PC If you want to remove all of your files, you can reset your PC completely
Ok....so I tried all of these in order Refresh your PC did nothing, Reset your PC asked for a disk....and apparently the Windows 8 Pro upgrade disk isn't the one that it wants as it tells me that it's not the right one. I also tried putting in the disks that put this computer back to the factory defaults, also apparently also not the right disks.
So.....on the next round I gave "Advanced Options" a whirl......and it does nothing....just sits there.
This is my laptop computer,the only thing attached to it is the mouse. The only thing I can remember downloading was "Calc" the spread sheet program from Open Office. I'm not concerned about losing any files, I backed them all up before I installed Windows 8 Pro Upgrade. It came with Windows Vista pre-installed so I don't have any disks for Vista and all I have for Windows 8 is the Windows 8 Pro upgrade disk. How do I fix this? The answer above regarding Windows 7 being installed on a different drive etc. honestly just confused the supreme poopy out of me so of course the other "answer" that keeps talking about a Panther folder confuses me even more. That should give you some idea of my level of comprehension when it comes to computers.
Can anyone help me at a level that I might be able to understand?