itunes keeps shutting down after installing windows 8

itunes keeps crashing now that I've installed windows 8. is this a crappy easter egg to use windows media player?
 

Question Info


Last updated March 24, 2018 Views 962 Applies to:

Hi,

Thank you for posting in Microsoft Community.

I understand that the I-tunes is getting crashed after installing Windows 8.

Method 1:

Follow these steps, uninstall and re-install the application in a compatibility mode.

a)      Press Windows Key + F, type Control Panel.

b)      Click on Programs, click on Uninstall a program.

c)       Right click on I-tunes, click on uninstall tab.

d)      Click OK.

e)      Right-click on the executable file.

f)       Click on Properties and select the Compatibility tab.

g)      Click the checkbox before Run this program in Compatibility mode for option and select Windows 7.

h)      In the list-down box; then try installing the device driver via Run as administrator.

Method 2:

Follow these steps to perform a clean boot. Check if it helps.

a)      Press the ‘Windows + R’ key on the keyboard.

b)      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c)       Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d)      On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e)      On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f)       On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g)      Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a)      Follow steps 1a and 1b to start the System Configuration utility.

b)      Click the Services tab, and then click to select the Hide all Microsoft services check box.

c)       Click to select half of the check boxes in the Service list.

d)      Click OK, and then click Restart.

Step 3: Determine whether the problem returns
If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.
If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns
If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.
If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem
After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a)      Press the ‘Windows + R’ key on the keyboard.

b)      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c)       On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d)      When you are prompted to restart the computer, click ‘Restart’.

If still the issue occurs, I would suggest you to contact ITunes Support.

https://www.apple.com/support/itunes/

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o_O actually a better question is, how do I get back to Win 7. Win 8 is not for prime time or desk tops. I couldn't even sign into this forum!! 'this page will refresh after you are signed in' It never refreshes! You have to do it manually! iTunes keeps crashing shortly after playing and from the looks of it I have to to **** and back for it to maybe work. Modern warfare 3 multiplayer wont load at all, not even in safe mode which its asking me to do. My dual boot Ubuntu wont start up at all. The home page apps take up the entire screen and take forever to load. Its not even integrated, its this separate tablet app that is running on top of an PC OS. The tutorial asks you to swipe to the left, it doesn't work with my mouse on a 2 year old quad core Dell?

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It is recommended that you add features to Windows 8. You can add the Media Pack free of charge on your existing Windows 8 upgrade, but do it quickly before 1/31/2013. Then uninstall and reinstall iTunes and see if that fixes the problem. I think it is because of the missing codecs in Windows 8.

http://windows.microsoft.com/en-US/windows-8/feature-packs

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