I get an error code 0x0000005D after installing Windows 8.

After system checks, the windows 8 update installed on my laptop (XP system) upon returning to check progress, I find a message that reads

"Your PC needs to restart."

Please hold down the power button."

Error Code: 0x0000005D

Parameters:

0x030F0303

0x756E6547

0x49656E69

0x6C65746E

 What is the problem? Can someone advise before I take it to a techie?

Thanks

 

 

Original title : Installation failure Windows 8 update on Laptop 

 

Question Info


Last updated November 17, 2019 Views 3,658 Applies to:

Hi nupi32tls,

 

Thank you for posting your query in the Microsoft Community Forums.

 

You have an issue with the computer stuck on a screen with an error code 0x0000005D. It can be difficult when something that is important to you does not work as expected. It is pretty simple and we are here to help you fix the issue. We will work as a team and get this sorted out.


Please answer these questions-

 

1)      Did you run the upgrade assistant before installing Windows 8?

2)      What kind of Windows 8 installation did you perform?

3)      Are you able to boot to the desktop?

4)      What is the make and model of the computer?

5)      What is the system configuration?

6)      What exactly happens when you press and hold the power button? Are you able to boot to the desktop?

7)      Is the processor on the computer Pentium 4?

8)      Have you made any other changes on the computer prior to the issue?

 

I would like more information regarding the issue.

 

 

This issue occurs when the processor does not support Windows 8. The processor must support Physical Address Extension (PAE), NX, and SSE2. Most CPUs have support for these features, so if you receive this error, it is likely because the NX feature is not enabled on your system.

 

 

Method 1-

You can try booting to computer using the System Recovery options assuming that you are unable to boot to the desktop.

Refer the steps-

a)      Boot with the Windows 8 DVD.

b)      On the “Startup options menu” select “Troubleshoot”.

c)      Now, click on “Advanced boot options”.

d)     Try the various recovery options and check.

Note: Performing a System Restore will undo any changes made on your computer earlier. You may also lose unsaved information as well. Proceed at your own risk.

Make sure you back the data on the computer before proceeding further.

 

Method 2–

To resolve this error, follow the manufacturer guidelines to enable NX (“No eXecute bit”), or the equivalent XD (“eXecute Disabled”) feature, within the BIOS security settings.

If the BIOS settings for the NX support option are not available on your system, you may need to contact the manufacturer for updating the BIOS. Note that some older processors may not contain these features and will be incompatible with Windows 8.

Note: Updating and changing the configuration of the BIOS is at your own risk.

 

Method 3-

Assuming that you have changed the BIOS settings and now, the CPU is capable of supporting

Windows 8, I would have you perform a Clean install after formatting the hard drive.

Windows 8 should function smoothly.

 

Note: Make sure you back the data on the computer before proceeding further.

 

Additionally, I would have you refer the suggestions by “Steven. S” and “BillFill” from the thread-

 

http://answers.microsoft.com/en-us/windows/forum/windows_cp-windows_install/error-when-installing-windows-8-release-preview/a2c11f2c-d43b-44fc-9bc0-61805a2d95ef

 

 

It should give you a clear picture about the hardware compatibility of Windows 8.

Also refer-

 

Windows 8 system requirements
http://windows.microsoft.com/en-US/windows-8/system-requirements

 

 

Do let us know if you need further assistance. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support.


Thanks.

 

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I ran Windows 8 Upgrage Assistant and it did not alert me to a serious compatibility issue.  After install my PC is locked in to this error:

 

"Your PC needs to restart."

Please hold down the power button."

Error Code: 0x0000005D

Parameters:

0x030F0303

0x756E6547

0x49656E69

0x6C65746E

 

 

With my work laptop I finally find after deep searcing, my processoer does not support NX, which was never indicated as an issue.

 

How do I revert back to XP OS??

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Hi David,

 

Thank you for contacting the Microsoft Community.

 

You need to use the XP installation disk and perform a clean installation of Windows XP.

Refer the article-

Install Windows XP

http://windows.microsoft.com/en-IN/windows-xp/help/setup/install-windows-xp

 

Note: Make sure you backup the data on the computer before proceeding further.

 

 

Do get back to us and let us know if you need further assistance. We will be happy to help.

 

Thanks.

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Thank you for your response -  However,

 

Do you realize the computer in this current state as I mentoned above:

 

"Your PC needs to restart."

Please hold down the power button."

Error Code: 0x0000005D

 

provides no access to to any files. 

Essentially my computer is on a loop that will not be interrupted.  It always boots to this same screen.

 

Would it be best to use the recovery console and revert to a previous XP restore point?

http://forums.majorgeeks.com/showthread.php?t=229204

 

 

Thank you.

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Hi; I have exactly the same issue (error 0x0000005D while upgrading from XP Home SP3 to Windows 8). I identified the root cause to be my Bios which is A02 and hence does not support NX. 
Can you help me to get my PC to get back to working condition back to WP Home. Thanks.

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From what I found, Windows 8 removes the previous operating system, so there is no going back.  No NX, no Windows 8, that simple.

 

SOAPBOX FIRST:

To Windows 8 Development Team, Product Manager, Brand Manager and anyone else in the Windows 8 Go to Market Planning Team that may read this!

 

You should be ashamed and embaressed for releasing an Operating System that is so ultimatly dependent on the Microprocessor having NX capability to not check this until after the installation and first boot cycle.  I ran the pre-evaluation and this was NEVER flagged as a problem.

 

Now My solution:

 

First, configure computer bios to boot from the CD drive.

 

Removed my hard drive and connected it to my company laptop via a SATA - USB kit (purchased at Micro Center).

 

I copied all my files on my root directory I wanted to save to another hard drive or to another partition on the same hard drive (I had 3 partitions which I used on this drive - C:, D:, and E:.

 

Once I was satisfied I saved everthing I wanted to save, re-installed hard drive back in my computer, inserted Windows XP disk in cd drive and went through the steps of re-installing Windows XP -  it will  format the partition which is why you want to save all the files on the C: drive partition you want to keep.

 

Once completed you now have to go through the Service pack installs, and then let windows updater bring XP fully up to date with all the updates, etc.  .Net frameworks you need, etc.

 

Wait to install all other apps until Win XP is fully up to date and running fine.

 

 

Now start loading apps, games, etc.

 

It is a long process but at the end - I have a really clean operating system and I will not let all the garbage get loaded on my computer as I did before. 

 

This means all the browser tool bar add-ons, etc  Do you hear this - anyone at Adobe, Google, Bing, this stuff is not worth the space it takes and is a total waste!!!

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Hi dears

I hove this problem too.But I could install window 8.1 X86 on my pc but I have this problem with window 8.1 X64. after installation i get this error

Error Code 0x0000005D
Parameters
0x00000000BFEBFBFF
0x0000000020100800
0X0000000000000001
0X0000000000000002

 i checked  every thing that is told in this forum for example

NX * Supports no-execute page protection

PAE * Supports > 32-bit physical addresses

SSE2 * Supports Streaming SIMD Extensions 2

can every body help me?

tanx

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I have a Dell Dimension 2400 desktop computer and I've done everything that you told me to do I just looked in the BIOS settings I cannot find any of the stuff  that you're telling me that needs to be Enabled I also have a Pentium 4 processor help please

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