How do I repair my computer from these blue screen of death errors: KMODE_EXCEPTION_NOT_HANDLED, BAD_POOL_HEADER, & MEMORY_MANAGEMENT

Last week, I refreshed my computer back to Windows 8 after it had been updated to 8.1 because the computer was crashing so frequently. However, I have continued to receive several blue screen of death errors (KMODE_EXCEPTION_NOT_HANDLED, BAD_POOL_HEADER, & MEMORY_MANAGEMENT).

These have occurred when I am watching movies through Amazon Instant Video or video chatting with my family. I'm guessing I need to update a driver, but I'm not sure how to determine which driver to update.

Is there any easy way to figure out what is causing the problem? What should I do?

Here are my computer specs:

HP Pavilion

Windows 8

Processor: AMD A8-5545M APU with Radeon(tm) HD Graphics 1.70 GHz

RAM: 8.00 GB (7.22 GB usable)

64-bit Operating System, x64 based processor

I'm working on getting a minidump file shared online. I'm having trouble with that.

 

Question Info


Last updated March 24, 2018 Views 463 Applies to:
Answer

Yes, it did clear it out. You can try an automatic repair first (insert the installation DVD before running) - http://www.bleepingcomputer.com/tutorials/http-wwwbleepingcomputercom-tutorials-automatically-repair-windows-8-with-automatic-repair-/

Regards,

Patrick

Debugger/Reverse Engineer.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.