how do I recover windows 8 , os will not load, stuck in aptio set up utility

Pressed recovery button on windows 8 laptop when looking for photos that appeared to have disappeared. Laptop went straight into reinstall factory settings. I tried yo get out and took option of ' complete recovery' or similar and now font have an operating system!  Helpp!!!

Question Info

Last updated March 24, 2018 Views 1,366 Applies to:

Hi Nicola,



Do you have the Windows 8 disc?


If you have the Windows 8 disc, you can go ahead and reinstall Windows 8 else I would suggest you to contact manufacturer of the computer to restore factory default settings.

Refer to the link:

How to perform a clean installation of Windows 8


Performing system recovery or clean install of Windows 8 will revert the computer to factory settings, which will delete all the files and installed software on your computer.


For any Windows related issues please feel free to contact us and we will be glad to help.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.