How can I restore my pc from windows 8 pro upgrade to original windows 7 home edition ?
Had a virus that has lost all windows live mail messages, contacts & Firefox bookmarks. Now can only logon as built-in administrator and every time I logon to new session all previous work, history, files, downloads, restore points, everything gone. Now
surrendered to fact will have to find a way to wipe all and start afresh......problem is that laptop originally bought with windows 7 home edition built in (no disc) and backups on other drive not accessible. Running on windows 8 Pro upgrade (Before end of
Jan offer) with problems mentioned above. Have AVG2013 updated. Also no records of purchases on my windows/MS account for either windows 8 Pro upgrade or Office365. No help or useful advise on here since 26 Feb 2013
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Clean Install warning: Back up your files before you begin reinstalling Windows, even if you're reinstalling Windows on a hard disk partition. A clean installation replaces the current version of Windows and all personal files.
I suggest you to contact Electronic Software Download Support for help on Windows 8 purchase details.