explorer.exe restarts on windows 8 build 9200 version6.2.9200.16420

when I am opening any folder the explorer.exe restarts my windows version: windows 8 build 9200 version6.2.9200.16420

please help to solve this email address: *** Email address is removed for privacy ***

 

Question Info


Last updated March 24, 2018 Views 311 Applies to:
Answer
Answer

The problem appears to be the 4zbar.dll:

 

Fault Module Name: 4zbar.dll
Fault Module Version: 2.5.11.3

 

The 4zbar.dll appears to be a component of "MindSpark Toolbar".

 

Can you try uninstalling "MindSpark Toolbar":

 

http://support.mindspark.com/link/portal/30028/30031/Article/222/Uninstalling-Mindspark-toolbar

 

I would also suggest to run the following application:

 

Malwarebytes Antimalware (free version - decline the invitation to install the full version trial) - update the application and do a "Quick Scan":

http://www.malwarebytes.org/products/malwarebytes_free

 

 

 

 

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