BSOD - Lenovo Thinkpad 2 Tablet Window 8 DRIVER POWER STATE FAILURE ERROR (WINDOWS 8)

I just got my hands on a Lenovo windows 8 pro thinkpad 2 and after a day of working with it I get constant DSOD DRIVER POWER STATE FAILURE ERROR

Can someone help, I've upgraded all the drivers, windows updated with not luck. 

Hi,

Check with Lenovo Support, their on-line documentation and drivers, diagnostics, and
ask in their forums about any known issues. Besides updating the drivers, did you update
the BIOS and chipset drivers? Try removing any external devices, does the issue still happen?

Lenovo Support and downloads
http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do 

Lenovo Forums
http://forums.lenovo.com/

========================================================

Note using Win Key + X and Win Key + W (to get to Control Panel, Run, and Settings
as needed). Win Key + D calls the desktop and the using Win Key toggles Desktop
and Start Screen.

Translate the Windows 7 methods and use them on Windows 8.

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't
start Windows (applies to Windows 8).
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other) (applies to Windows 8).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990 

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there. (This is NOT
likely to help a lot on a new build).

Zip or upload the contents of C:\Windows\minidump  (Only AFTER you have performed
all the initial suggestions at the top of this reply and IF the BSOD issues persist).

Use SkyDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 

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Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7 and 8)
http://www.winvistatips.com/disable-automatic-restart-t84.html

==========================================================

This "could" be a power supply problem though it is not the most common cause.

9f is likely a driver issue. Antivirus/antispware/security programs can also cause these issues.
Have you added devices lately or updated drivers - be sure to check in Windows Updates to
see if a driver was updated prior to this occurring. This could also be caused by a loose card
or cable and even a weak power supply.

That error means a driver is not handling the power state properly. Check in Control Panel -
Device Manager to be sure major drivers are not shut off during sleep - double click Display
Adapter - NIC and WIFI - Sound and others - Power Management tab - uncheck Allow
computer to turn off power. Maybe only one has an issue.

(Use RUN instead of Start - Search as used on Vista or Windows 7)

WINKEY + X - RUN - type in MSCONFIG.exe

General Tab - check Diagnostic Start  - APPLY / OK  -  REBOOT

Try it now. If it still blue screens think Video Driver. If not think NIC, Wifi, Sound, or......
(and it still could be video interacting with something else). See troubleshooter link
above for my generic driver update methods.

Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE <-- read this link
http://msdn.microsoft.com/en-us/library/ff559329(v=vs.85).aspx

BCCode: 9F  0x0000009F  <-- read this link
http://www.faultwire.com/solutions-fatal_error/DRIVER-POWER-STATE-FAILURE-0x0000009F-*1167.html?order=date

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Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617 

How To Troubleshoot Driver Problems in Windows Vista or 7.
http://www.winvistaclub.com/t79.html 

Using Driver Verifier
http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issueshttp://www.youtube.com/watch?v=_VwIDD9xngM



Driver Verifier
http://www.techsupportforum.com/2110308-post3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
http://www.youtube.com/watch?v=_VwIDD9xngM
 

You can disable Driver Verifier
http://support.microsoft.com/kb/244617 

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message. Also check with
MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can analyze it.

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This is my generic how to for proper driver updates : (update your major drivers and BIOS)

This utility makes it easy to see which versions are loaded :

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info. Now click
UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right
Click - Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm


Microsoft - Hardware and Drivers
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8

Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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 We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.


The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
(Instructions for XP, Vista, Win 7, Win 8)
Team Zigzag3143.com

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Question Info


Last updated March 24, 2018 Views 3,543 Applies to: