BSOD driver irql not less or equal netio.sys

Hi,

Checking the minidumps now. When you have more than a few please zip them up so it
is easy for us to download them at one time. Usually more than 10 does not really help.

NETIO.sys is a Windows component so the error means that something drove it into Fault.

The most common CAUSE are the network drivers in use and/or a 3rd party antivirus. Check
with the System Maker's Support (Motherboard Maker for custom systems), on-line drivers,
and ask in their forum (if any) about known issues. And check with the actual device maker
for even newer driver versions or if using a separate network device.

Also check with the System/Motherboard Maker for updates to the BIOS, low level chipset

drivers, and the on-board device drivers. And with the separate device makers for updates
to those drivers.

==========================================================

Note using Win Key + X and Win Key + W (to get to Control Panel, Run, and Settings
as needed). Win Key + D calls the desktop and the using Win Key toggles Desktop
and Start Screen.

Translate the Windows 7 methods and use them on Windows 8.

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't
start Windows (applies to Windows 8).
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other) (applies to Windows 8).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Hi,

Checked 7 minidumps - Bug_Check were D1 and 0A and all showed CAUSE as netio.sys.

1. McFee was running for some, and maybe all. It is known to cause this issue. Check with
McAfee Support, their on-line documentation, and ask in their forums about any known issue.
You probably need to uninstall McAfee at least to test in which case Windows Defender will
reload. Windows Defender in Windows 8 is a full antivirus.

McAfee Support
http://service.mcafee.com/Default.aspx

McAfee - Communities (Forums)
https://community.mcafee.com/community/home

McAfee Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe


List of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-c05d-4546-8788-0aa4c25a1f91

Uninstallers (removal tools) for common antivirus software
http://kb.eset.com/esetkb/index?page=content&id=SOLN146 

------------

2. Update the RealTek Network driver and the Bluetooth drivers. 

For both check first at HP first then check at RealTek for the WiFi, (assuming those are on-board
and not separate devices - if separate devices check the actual Device Maker's Site).

8d008000 8d083000   Rt630x86   (deferred)            
    Image path: \SystemRoot\system32\DRIVERS\Rt630x86.sys
    Image name: Rt630x86.sys
    Timestamp:        Wed Oct 19 05:13:13 2011 (4E9EBED9)

Rt630x86.sys dated 10/19/201 with description Realtek 8101E/8168/8169 NDIS 6.30 32-bit Driver
is a driver file Realtek 8136/8168/8169 PCI/PCIe Adapters.

------------


3. Check with HP Support, their on-line documentation and drivers, diagnostics, and ask in their
forums about any known issues. Check at HP for updates to the BIOS, low level chipset drivers,
and the major on-board and separate device drivers.

BiosVendor = Hewlett-Packard
BiosVersion = F.12
BiosReleaseDate = 04/26/2011 <-- check for BIOS, low level chipset drivers, and the major on-board
and separate device drivers.
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dm1 Notebook PC
SystemFamily = 103C_5335KV G=N L=CON B=HP S=PAV
SystemVersion = 058A110000252B00000300100
SystemSKU = A7H29LA#AC4
BaseBoardManufacturer = Hewlett-Packard
BaseBoardProduct = 1611
BaseBoardVersion = 96.39

HP Support & Drivers
http://welcome.hp.com/country/us/en/support.html

Contact HP
http://welcome.hp.com/country/us/en/contact_us.html

HP Forums
http://h30434.www3.hp.com/psg/

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Sorry this didn't help.

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Question Info


Last updated March 24, 2018 Views 650 Applies to: