Black screen after Windows 8.1 update - hard drive won't boot

I have windows 8 and when I tried to install the windows 8.1 update a black screen came up. The hard drive will not boot anymore. The system won't even recognize the drive and it won't even boot into safe mode. Please help to get my hard drive working again. It was working fine prior to installing the update.

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I have the same issue. The bios splash screen comes up then nothing. No HD activity whatsoever, and no ability to get to safe mode.

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I have the same issue. I tried to recover back to Windows 8, but now Samsung splash logo comes on to start the computer, then I get a message that says "All boot options are tried"

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Same issue here.

I can boot with a usb stick with win 8.1 on it.

Then i can reboot the laptop whitout any problems as many as i want.

When i put it in sleep or shutdown and leave it multiple hours untouched.

The boot problem is back


Very strange....

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Same here.  I can boot with 8.1 USB stick or 8.1 CD then i can reboot the laptop works fine.  If i turn it off, problem comes back - BIOS screen and then black, no HD activity.  Annoying.   Repair doesn't solve the issue.  


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So does anyone know how to resolve the 8.1 black screen issue?

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I solved mine.  I tried some of the other solutions floating out there.  I couldn't enter safe mode and AMDs catalyst 13.11 beta drivers would fail during install so i couldn't update graphic drivers.  

Not sure if one of these solved it, but I first did opened on administrator command prompt and run  sfc /scannow.  Then in power options - system settings i turned off fast startup

Thats is.  I can now turn off my laptop and turn it back on without the black screen 

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I solved my black screen problem by doing the following steps:

First remove the graphic card.

Switch on the PC and press Del immediately and repeatedly in order to enter the BIOS setup screens. Move to the “BIOS Features” tab and set the following settings:

 

OS Type : Windows 8 WHQL

Secure Boot: Enabled   (you need to scroll to the bottom to see this option)

Secure Boot Mode: Custom

Image Execution Policy > Option ROM: Always Execute

Key Management > Default Key Provisioning: Enabled

Install default Secure Boot keys: <Press Enter then YES>

 

Press F10 to save configuration and exit and hopefully when the PC reboots, the watermark should no longer be visible.

 

If the settings above don’t seem to be available in your BIOS screen then it’s possible that your motherboard may need a BIOS upgrade.

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I also have this problem on my laptop, but not on my desktop.

A work around i found, is to boot from the installation cd, and say, continue booting to windows 8.1, then the hard disk spins up and windows 8.1 is booted,

But I am still searching for a permanent solution

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I solved mine.  I tried some of the other solutions floating out there.  I couldn't enter safe mode and AMDs catalyst 13.11 beta drivers would fail during install so i couldn't update graphic drivers.  

Not sure if one of these solved it, but I first did opened on administrator command prompt and run  sfc /scannow.  Then in power options - system settings i turned off fast startup

Thats is.  I can now turn off my laptop and turn it back on without the black screen 



The "open an administrator command prompt and run  sfc /scannow"

solved the problem for me

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Last updated October 14, 2020 Views 3,749 Applies to: