I recently built my new gaming computer and have been loving it. However, every once in a while when loading a battlefield 3 map it will restart giving me the error bad_pool_caller. Could someone please look at my minidump files to help me? You can find
The attached DMP file is of the BAD_POOL_CALLER (c2) bugcheck and is faulting atikmdag.sys
which is the AMD video driver.
If we run a !poolval on the address of the block of pool being deallocated (4th parameter of the bugcheck) we get:
3: kd> !poolval fffff8a008015a70
Pool page fffff8a008015a70 region is Unknown
Validating Pool headers for pool page: fffff8a008015a70
Pool page [ fffff8a008015000 ] is VALID.
There doesn't seem to be any corruption within the page of non-paged pool, this implies we are likely NOT dealing with a memory issue.
Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the
latest video card driver and many previous versions, please give the beta driver for your card a try.
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.