Question

Q: After getting DPC_WATCHDOG_VIOLATION on Win8, win8 fails to boot and has FAILED TO LOAD BOOT DISK error..

I was surfing the web when suddenly a blue screen came up stating something about a DPC_WATCHDOG_VIOLATION with a progress bar that stays at 0%.. after 3hrs of waiting, I realized it wasnt going to reboot so i restarted and now I have a black screen stating FAIL TO LOAD WINDOWS, INSERT BOOT DISK AND PRESS ENTER.. System Restore wont start and the HDD fails to register in the BOOT MENU..

spec:
Nvidia GeForce 640n Motherboard
AMD Athlon X2 Dual Core +4000 ~2.10Ghz~ CPU
Kingston 2GB x2 667Mhz RAM
Nvidia GeForce GTS 450 1GB GPU
LG SuperBlue Blue Ray Burner/Reader Combo Drive
WestGate 1TB HDD
USB Wireless-G Adapter (Built-in)


Hi DarkSamurai,

 

I’m sorry to know that you have issues with Windows 8.

·         Have you made any recent changes to the computer prior to this issue?

Reply with above information to help you better.

 

I’m glad to provide you with these steps which will help you to resolve issue with Windows 8.

 

Method 1:

Remove all the external devices (except mouse and keyboard) and check if the issue persists.

 

Method 2:

Step 1:

Start the computer in Safe mode and check if the computer freezes issue. Follow these steps:

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab.

d.      Under ‘Boot Options’, select the ‘Safe Boot’ option.

e.      Choose the type of safe mode by selecting one of the options below the Safe boot check box: ‘Minimal’.

f.        Click ‘OK’ and then restart your PC.

 

Step 2:

If the issue does not occur in safe mode then, start the computer in clean boot and check if the issue persists. Follow these steps to start the computer in clean boot.

Step 1:

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d.      On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e.      On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f.        On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g.       Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a.       Follow steps 1a and 1b to start the System Configuration utility.

b.      Click the Services tab, and then click to select the Hide all Microsoft services check box.

c.       Click to select half of the check boxes in the Service list.

d.      Click OK, and then click Restart.

Step 3: Determine whether the problem returns.

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem.

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c.       On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d.      When you are prompted to restart the computer, click ‘Restart’.

 

Method 3:

Perform a Startup Repair from Windows Recovery Environment and then check if this fixes the issue.

Follow the steps mentioned below to perform Startup Repair:

a.       Insert the installation DVD or USB and boot Windows 8 from it.

b.      Select “Troubleshooting” from the first Window and then select “Advanced Options”.

c.       Then select “Automatic Repair” from “Advanced options” window.

 

Method 4:

Perform Refresh and see if it helps.  Follow these steps:

a.       Insert the installation DVD or USB and boot Windows 8 from it.

b.      Select “Troubleshooting” from the first Window and then select “Advanced Options”.

c.       Click Settings and then type Refresh your PC.

d.      Now click Get Started under Refresh your PC without affecting your files.

e.      Now click next.

Note:  Refreshing Windows 8 will remove all third party applications installed and it will reset all the Microsoft applications to default.

When you refresh your computer:

·         Your files and personalization settings won't change.

·         Your PC settings will be changed back to their defaults.

·         Apps from Windows Store will be kept.

·         Apps you installed from discs or websites will be removed.

·         A list of removed apps will be saved on your desktop.

 

Method 5:

If the issue still occurs, follow the steps in the link:

“Windows hangs or freezes”

http://support.microsoft.com/kb/2681286

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Hope the information helps. If you need further assistance, please reply. We will be happy to help you.

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Excellent reply, Vaseem Ahmed. But, I would still like to know more information on how this error developed. Can you provide a more technical response?

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Views: 53,573 Last updated: July 18, 2018 Applies to: