windows 8 how to unlock "your pc is offline. Please sign in with the last password used on this P C.

windows 8 how to unlock "your pc is offline. Please sign in with the last password used on this P C.
 

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Last updated April 18, 2020 Views 3,280 Applies to:
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Answer

 

Hi,

 

 

Please do provide me with more information regarding this issue. It would be great if you can answer to these questions for a better understanding.

 

1.       Is this the first time that you are trying to login to your Windows 8 computer using the Microsoft Account?

2.       Did you recently change your Microsoft Account password online?

3.       Is your computer connected to the Internet?

4.       Are you able to login to your Microsoft Account online from another computer?

5.       Do you have a local account on your computer?

 

This issue might be due to improper syncing of the Windows 8 computer with the Microsoft Account server. This might also be due to some other reasons which we need to figure out.

 

If you are trying to login to the computer using the Microsoft Account for the first time, then this usually happens if the computer is not connected to the Internet. This is because; computer needs Internet Connection to authenticate the login details with the Microsoft Account Server. So, if this is the first time that you are trying to login to the computer using your Microsoft Account, then I would suggest you to check the Internet Connection and then try logging in again.

 

Please do get back to us with all the additional information regarding this issue. We’ll be glad to assist you further.

 

Regards,
Rajesh Govind - Microsoft Support Engineer

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