Windows 8 and Microsoft Account - can't log in to either

Hi TimInAustin

I am asking you to send your affected email address to us via private message. We will be investigating your account further by the moment you have provided the affected email. By then, we can move towards resolving the issue of your account. You can click the link above to access the private message.

Thank you!

-Gary

It says to click the link above, but not sure what link to click.

I just replied to the email, but not sure if that is how to send a private message. 

Please let me know if I need to do something differently.

Thanks!

I've had a similar, but not identical problem to this today.

Upgraded to Windows 8 a few weeks ago and it's been working fine. This morning it installed some updates, and after the restart is refusing to let me log-in using my Microsoft account - keeps saying the password is incorrect.

I've changed the password twice online since and can get into Hotmail, Messenger etc but Windows 8 refuses to let me log in using the original password, nor either of the new ones.

So, now I'm stuck and unable to use my laptop because I can't log in! Complete shambles from Microsoft! I'd appreciate any suggestions.

Just to let you know, I never received any response from Microsoft on this issue and my issue was never resolved. 

I have tried changing passwords several times, but I cannot get Windows 8 and Live working on the same account.

There is a serious bug, but I guess Microsoft is not capable of fixing it.

Hi Tim,

Sorry for the delay in response.

Please have a look at the thread which talks about a similar issue that you face.

http://answers.microsoft.com/en-us/windows/forum/windows_8-security/why-cant-i-sign-into-windows-8-with-my-microsoft/7662ea57-c321-4bfe-84e9-fc9ebb87a44b

Hope this information was helpful and do let us know if you need further assistance. We will be glad to help.

I'm in the same boat.

My new Windows 8 device is forcing me to open a Microsoft Account using an e-mail address as the ID.

#1

Microsoft advertises this as "one easy way to login to everything". But they seem to forget, that my life doesn't revolve around Microsoft. I have my own home network, where I have ID's  and passwords setup so I can access each PC to share files. When I'm logged in to my new Windows 8 device, I no longer have access to my other computers on my home network.

This forced Microsoft account sign up is for the purpose of easily buying APPS at the Windows Store. It would make more sense (as most businesses do) to open an account with their store and login at the time of purchase, and log out when I'm done, instead of having to login first thing in the morning.

#2

I have purchased a number of books from the Kindle Store on Amazon. When I'm logged into my own personal Admin account, I can't download the books I have already purchased. If I download books while logged in to the Microsoft account, I can't read those books or even see them when I'm logged in with my personal Admin account. Also can't download books when logged in with my own personal Admin account.

While the operating system seems to have a nice flow once you get used to it, forcing users to create a Microsoft account to login is way over the top.

I have tesame problem now ... How did you solve it my friend ?

My friend, I returned the Windows 8 laptop and purchased a new laptop with Windows 7 Pro. Microsoft went too far forcing you to login with Microsoft email account ID.

For someone that has their own network, with specific existing Admin ID's that are recognized on all other networked computers, it became too much of hassle to stick Windows 8.

Microsoft needs to revisit their setup process. They need to work their app store the same way Apple does. If you want to buy a Windows 8 app, you login with an account ID to access the Windows 8 app store and not when you login first thing in the morning. They've taken way too much control.