windows 7 home group to windows 8 home group won't connect even with troubleshooter's help.

i just got a win 8 computer and already have a win 7 computer but for some reason won't connect even with the troubleshooter no help at all

so if you can help me fix this issue please help. when i enter the password is says somthing like cannot connet to home group.
Answer
Answer

Hi Austee,

 

Let us know few more things about the issue.

1.      In which computer have you created the Home group, Windows 7 or Windows 8?

2.      What version of Windows 7 do you have?

3.      What is the exact issue that you have?

4.      What happens when you try to connect to a Home group?

5.      What error message do you get when you enter the password?

 

I would suggest you to go through the links to know how to create a Home group.

 

For Windows 8:

HomeGroup from start to finish

http://windows.microsoft.com/en-us/windows-8/homegroup-from-start-to-finish

For Windows 7:

HomeGroup from start to finish

http://windows.microsoft.com/en-us/windows/homegroup-help#homegroup-start-to-finish=windows-7&v1h=win8tab1&v2h=win7tab1

 

You can go through the link and check for the possible causes.

HomeGroup problems in Windows

http://windows.microsoft.com/en-us/windows-8/homegroup-problems-in-windows

HomeGroup: frequently asked questions

http://windows.microsoft.com/en-us/windows7/homegroup-frequently-asked-questions

 

Do get back to us with eth answers.

Regards,
Tadasha Mishra

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Last updated March 24, 2018 Views 145 Applies to: