I am having issues with Windows Defender and Norton 360.


I have the Windows 8 Enterprise Evaluation. I recently installed Norton 360 and I am getting heaps of messages from the action center saying there is nothing protecting my computer. So I click on it and it comes up with 2 options. 1 is Windows Defender and the other is Norton 360. Both of them have options to turn on. I try to turn on Norton 360 and nothing happens. So I try to turn on Windows Defender and still nothing happens!!



Please Help!!






You need to check with Norton/Symantec Support, their on-line documentation,
and ask in their forum about known issues.

Norton Support

Norton Support

Norton - OnLine Community

You can uninstall it and run the Norton Removal Tool to prevent trouble causing
remnants. Use the Windows 8 Windows Defender which is a full antivirus based
on MSE (unlike WD is previous Windows versions).

Norton Removal Tool

List of anti-malware program cleanup/uninstall tools

Uninstallers (removal tools) for common antivirus software


Windows 8 includes an automatically loaded updated version of Windows Defender
which is a full antivirus based on Microsoft Security Essentials.  (Windows Defender
for XP, Vista, and Windows 7 was only antispyware.) So if you upgrade the protection
is automatic.

Windows Defender and Windows SmartScreen fight viruses and other malware

How to Create a "Windows Defender" Shortcut in Windows 8

How to Add a "Windows Defender" Cascading Desktop Context Menu in Windows 8


You can Search for Defender - Win Key + W

Windows Defender - in the Settings tab - Administrator - check or uncheck (as desired)
Turn on Windows Defender.

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - Microsoft MVP - Windows Insider MVP 2016 - current
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Question Info

Last updated March 24, 2018 Views 5,080 Applies to: