Error code: 80240438, Windows Defender update problem in Windows 8.

Original title: windows defender update problem in windows8

hi,
i dont have any antivirus in my laptop and i use just windows defender,
but early i cant update it.
it gives me always error code: 80240438


|

Hi,

 

Have you made any recent software or hardware changes on the computer?

 

This issue may occur due to any recent changes on the computer, the updates are not getting properly downloaded.

Let’s try the following steps and check.

Method 1:

You may try downloading the updates manually and check.

You may refer to the article and install the latest definitions updates for Windows Defender for Windows 8 according the Windows version you are using and check.

Updating your Microsoft antimalware and antispyware software  

 

Method 2:

If the issue persists, you may also check for the Windows Update history to see the recently installed updates (the date the updates installed successfully the last time) and for the failed updates.

a. Open Windows Update in Control Panel by swiping in from the right edge of the screen, tapping Search (or, if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Windows Update in the search box, tapping or clicking Settings, and then tapping or clicking Install optional updates.

b. In the left pane, tap or click View update history. Check for the recently installed updates.

 

Method 3:

You may also refer to the article and perform a full scan on your computer using Microsoft Safety Scanner.

Microsoft Safety Scanner

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

 

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

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hi again,
i read your reply but it dont work,
my windows defender do not update and i really dont know what should i do?????
please answer me.
and about your question: the only change that i made in my laptop was changing of my connection (internet access)
may this problem is depend on this change???

error picture:



and your answer in my previous email:

[removed]       

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Please do not start a new question when continuing a discussion on the original problem. Follow the link in the email notification to your original question and click reply after signing into the forum.


Thanks.


-steve

^_^

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Last updated February 2, 2020 Views 2,068 Applies to: