Cannot log onto a Microsoft email account on new Windows 8 machine and can't create another user account

When I tried to login onto my new computer, windows 8 didn't allow me. Perhaps since I already had another windows 8 machine in the house.

Anyway, it let me login with just a userID. And now that I try to create another user account on Windows 8 after I go through all steps, at the end it gives me Error Code:  0X0000225.

I need help please.


Do a reset and refresh and create a new account. This time, create a local account first, then switch to a Microsoft Account later.


New computers that come preinstalled with Windows 8 often have what is called a recovery partition. This is used to reinstall the operating system in the event of a system crash. To access it, you will need to boot into when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 or even DEL or Tab key. Consult the owners manual that came with your PC for instructions about how to reinstall Windows.


This is how the recovery partition is accessed for the most popular makes..

For Dell, press CTRL + F11 directly after powering up the unit

For HP, press F11 directly after powering up the unit

For LG, press F11 directly after powering up the unit

For Toshiba, press and hold '0' BEFORE and during the power up

For Acer, press and hold ALT + F10 as soon as you see the logo

For Asus, press F9 as soon as you see the Asus logo.

For Samsung, press F4 at power up..

For Fujitsu, press the F8 key repeatedly directly after powering up

For Advent, restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed

For Sony VAIO, restart and press "F8" or "F10" repeatedly until the "Advanced Boot Options" screen appears.




You can choose between whether it uses your Microsoft Account or a normal user account by going to all PC settings, to the Users section.:
1) Just move your mouse to the bottom-right corner of the screen till the side menu pops up, and click on Settings (gear icon).
2) From there, click on the "Change PC settings" link on the bottom-right.
3) Now you should be on the PC settings full-screen menu. On the left, go to the "Users" section.
4) On the right side, it will show your current account with a button that says "Switch to a Microsoft account".

Once you have setup your Microsoft account (this requires a Windows Live ID (Hotmail or MSN).

Windows Insider MVP
MVP-Windows and Devices for IT

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Question Info

Last updated March 24, 2018 Views 210 Applies to: