Why doesnt windows 8 play music thru 5.1 sound just 2.1 but it does with movies..?

So, I play movies and the surround sound works fine, either on youtube,dvd's, or other online players. The problem is the music, not sure if I'll need to update something or its just how windows 8 is programed? When I play music on WM, Zune, Iheartradio, or the default music app it just plays 2.1 not 5.1.  Just trying to see if anyone has this issue or can help me solve it.

Hi,

We appreciate your approach; you have reported that the music does not play in 5.1 however it plays in 2.1. We need more information.

1.      Did you make any changes in the settings?

2.      Have you updated the sound drivers?

 

Please follow the methods and check if this helps.

Method 1: Select 5.1 as the default.

a.       Press Windows +X, click Control Panel.

b.      Click Sound icon.

c.       Click the Playback tab.

d.      Highlight 5.1 and click set default.

 

Method 2: Download and run the Modern UI App troubleshooter and check.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

you may refer the link for more troubleshooting steps http://windows.microsoft.com/en-US/windows-8/what-troubleshoot-problems-app.

 

Hope this helps, please get back to us if the issue persists.

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Last updated March 24, 2018 Views 1,707 Applies to: