Video calling not working with windows 8 pro

Facebook Video Call Chat Not Working

Dear Sir,

Recently I upgraded to Windows 8 Pro and working excellently. But while using Facebook Video Calling Chat feature or Google voice and video chat, video calling is not working. Even though i installed the plugins, but still i can't use video chat feature. I tried using IE10 and Chrome browsers both but none seems to be working. 

 

Surprisingly, using IE 10 released for Windows 7 recently by the Microsoft, the same Video Call feature is working correctly and also the video call icon as also appears .. so it appears that it is only Windows 8 only not supporting Facebook Video Call feature.

 

So, any help / suggestions / solution?

 

Thanks

Varun Gupta

India

Hi Varun,

 

Thank you for posting your question on the Microsoft community forums.

I understand that you are unable do video calling or chatting. let me know if this is incorrect understanding of the issue.

 

Some third party service may be causing a conflict for the issue to occur. I would suggest that you perform a clean boot and check. Refer the link and follow the steps.

 

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

 

Note: After the troubleshooting is done, follow the step 7 from the article to set the computer to start in Normal startup.

Let us know if you were able to find a service that was causing the issue. We will provide troubleshooting methods based on what you were able to find with Clean boot.

Vinod Archak
Forum Moderator

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everyone has the same issue after updating to win8.1 ... 

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Last updated March 27, 2019 Views 1,592 Applies to: