Unable to update Photos, Music and Video app. Error x80080204 keeps appearing.

Hi SaketRao,

Thank you for posting.  From your issue description, I understand that you are unable to update Photo, Music app and video app and you receive error: 0x80080204.

I am sorry to hear that you are unable to update the Photos, Music and Video app. Do not worry; we will help you with the issue.

1.     Are you able to able to update other apps (Ex: bing)?

2.      Have you made any recent changes to the computer?

Updates for an app are not country dependent. As soon as the update for your app gets released, your computer will receive it.

Check if you have the following settings in your computer:

• 1024x768 is the minimum screen resolution needed for Metro apps; they will not start when your resolution is lower.
• Check if UAC (User Account Control) is enabled. UAC must be enabled for Metro apps to work.
To check, simply type UAC from the home screen and it will appear on the Settings search result.
• Try using a local account instead of a Microsoft account (Live ID) and check if the issue persists.

If you have above settings and if the issue still persists you may perform the steps mentioned below and check if it helps.

Method 1: Check if your time and date settings are correct.

If the time settings are incorrect, change them as per your time zone.

Press Windows key, type time in the search, Select Settings, click on Date and Time, In the Date and Time window, under date and time click on Change Time zone, select your current time zone, click Ok.

Click on Internet time Tab, make sure the “Synchronize with an internet Time server” option is checked. Click on Update Now, click OK.

Method 2: Run the App troubleshooter and check if can update the appps.

Run the troubleshooter in the link provided by Steven.S on June 16, 2012 and check if it helps.

http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/some-or-all-of-my-Windows 8 User Interface-style-apps-fail-to-run/e89549cc-a369-4cf4-97f7-53040f6e037a

If the above method does not work, go to next method.

Method 3: Try to update the app in clean boot mode.

Perform clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

Step 1:

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f) On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

f) Click ‘OK’, and then click Restart.

Now try to update the apps and check.

Step 2: Enable half of the services

a. Follow steps 1a and 1b to start the System Configuration utility.

b. Click the Services tab, and then click to select the Hide all Microsoft services check box.

c. Click to select half of the check boxes in the Service list.

d. Click OK, and then click Restart.

Step 3: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d) When you are prompted to restart the computer, click ‘Restart’.

Also refer this link: What to do if you have problems with an app.

http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app

I hope the steps suggested above will help. If the issue still persists you may reply us, we are happy to help you.