try to click right on windows 8 to delete or print my pictures but not responding appears everytime. cannot get into cloud either using my microsoft account

want to print some of my photos and also add them to sky drive. Also unable to right click to delete  any of my photos, not responding keeps appearing any suggestions.?
Answer
Answer

Hi Lizhellicar,


Welcome to Microsoft Community and we are glad to assist you on this issue.


From the query description, it looks like you are not able to delete photos from Photo app as you get an error message prompting “not responding”. You also want to know on how to print photos and add photos to Skydrive.


I would like to gather few information on this issue to help you better:


1) Are the photos stored on the hard drive or any other external devices connected to the computer?
2) How are you trying to navigate to cloud using Microsoft Account? What happens when you try to do so?
3) Do you want to print photos from Photos app?

4) Are you trying to delete photos from Photos app?
5) Did you make any changes to the computer prior to this issue?


As you get an error while trying to delete photos, it could be an issue with the location at which the photos are stored.


If you are referring to add photos on Skydrive app, you can do so refer to the link to do so:


Follow the section “How can I open or save files on SkyDrive from another app?”


http://windows.microsoft.com/en-us/windows-8/skydrive-app-windows-8-faq



If you want to print from Photos app, you can refer to the link:



Follow the section “To print pictures from other apps



http://windows.microsoft.com/en-us/windows-8/print-a-picture



As far as the issue with the error message is concerned, I would suggest you to post the screen shot of the issue. You can refer to the link to post the screen shot of the issue:


http://answers.microsoft.com/en-us/windows/forum/windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-c620-401c-a804-9f6337cd3053



Please reply us with the status of this issue along with the required information.



Feel free to let us know if you have any more query on issues related to apps on Windows.



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Question Info


Last updated March 24, 2018 Views 609 Applies to: