ted,youtube videos not playing in window8 apps

i am not able to view videos in TED, YOUTUBE apps downloaded from windows 8 apps

 

Question Info


Last updated June 16, 2019 Views 560 Applies to:
Answer
Answer

Hi,

The issue that you are facing might occur due to outdated Video card drivers or incorrect resolution settings.

I would like to inform you the basic information about App’s:

UAC (User Account Control) must be enabled.

  1. To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least 1024 x 768.
  2. To snap apps, you need a screen resolution of at least 1366 x 768.
  3. Make sure video card driver is updated.

Reference

What are User Account Control settings?
http://windows.microsoft.com/en-US/windows-8/what-are-uac-settings  

I suggest you to follow the methods below and check if it helps:

Method 1: Change the resolution and check if that helps.

  1. Press Windows key + X.
  2. Click Command Prompt (Administrator).
  3. Type “desk.cpl” & press Enter.
  4. Please change the resolution of the screen to 1366*768.

Method 2: Update the Display driver

I suggest you to try updating the Display Adapter drivers check if it works for you.

Follow the steps to update the Display driver:

  1. Press Windows Key + X and click Device Manager.
  2. Expand ‘Display Adapters’.
  3. Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
  4. Select the option to automatically search for the updated driver software.
  5. Restart the computer after its updated and verify. 

Let us know if this information is helpful.

 

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