I have the new Windows 8 and cannot sync my Ipod Nano

I have the new Windows 8 and cannot sync my Ipod Nano   Does anyone know how to do this?

When I try to sync my ipod nano with my new Windows 8 system I get a WDF_violation notice and sad face on a blue screen, then my computer must be restarted.  I have uninstalled iTunes and reinstalled it, so I have the latest version on my machine.  However, that didn't help.  ITunes recognizes my nano, and gives me the indication that it is syncing...but the new music I purchased is not on the nano, nor are the updates to my specific playlists. 


Clearly this is a Windows/Microsoft issue as my nano worked perfectly last week when I was on my old computer (Vista.) 


If this is not an issue that is being, or has been addressed by Microsoft, it should be.  If my nano and my Windows 8 can't talk to each other that won't be acceptable. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated July 20, 2019 Views 16,842 Applies to: